Understanding how we use cookies and how you can control them.
Last updated: 1 January 2026
This Cookie Policy explains what cookies are, how Commercial Clean Australia (trading as Frustaire) uses them on the frustaire.com website, the types of cookies we deploy, and how you can manage or disable them. This policy should be read alongside our Privacy Policy, which provides broader detail on how we collect and handle personal information.
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used across the internet to make websites function efficiently, remember your preferences, and provide reporting information to site owners. Cookies are stored by your web browser and can be read by the website that created them on your subsequent visits.
Cookies serve a variety of purposes. Some are essential for the website to operate correctly, while others help website operators understand how visitors interact with their pages, which content is most popular, and where improvements can be made. Cookies do not typically contain information that directly identifies you, but the data they store can be linked to other information we hold about you if you have provided it to us, for example through a contact form submission.
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage. These technologies work in comparable ways and are covered by this policy. Throughout this document, the term "cookies" refers to all such technologies unless stated otherwise.
We categorise the cookies used on frustaire.com into the following groups based on their purpose and function:
Essential cookies are strictly necessary for the operation of our website. Without these cookies, core features such as page navigation, form submissions, and security functions would not work. These cookies do not collect information about your browsing habits for marketing purposes and cannot be disabled through our cookie consent mechanism because doing so would prevent the website from functioning properly.
Examples of essential cookies used on our site include:
Analytics cookies allow us to measure and analyse how visitors use our website. The information gathered is aggregated and anonymous, meaning it does not identify individual users. We use this data to understand which pages are most visited, how long users spend on the site, what paths they follow through our content, and where they encounter difficulties. This helps us continually improve the structure, content, and performance of frustaire.com.
We primarily use Google Analytics for this purpose. Google Analytics sets a number of cookies that collect information such as the number of visitors to the site, the pages they visited, the referral source that brought them to the site, and the time and duration of each visit. Google Analytics data is processed in accordance with Google's privacy policy. We have configured Google Analytics to anonymise IP addresses, which means your full IP address is never stored by Google on our behalf.
Analytics cookies are only placed on your device if you have given your consent through our cookie consent banner. If you decline analytics cookies, no analytical data will be collected from your visit.
Functional cookies enable enhanced features and personalisation that improve your browsing experience but are not strictly essential for the website to operate. These cookies remember choices you make, such as your preferred language or region, and provide more tailored content based on those preferences.
On frustaire.com, functional cookies may include:
Like analytics cookies, functional cookies are only set with your consent. Declining functional cookies may result in a slightly less personalised experience but will not prevent you from accessing any core content or features of the site.
Some cookies on our website are placed by third-party services rather than by Frustaire directly. These third parties provide tools and features that we integrate into our site to enhance its functionality or to help us understand how it is used. Third-party cookies are governed by the respective privacy policies of those third parties.
The third-party services that may set cookies through frustaire.com include:
We carefully evaluate all third-party services integrated into our site and only partner with providers who demonstrate a commitment to data protection and user privacy. However, we do not have direct control over the cookies set by third parties and recommend reviewing their individual privacy policies for detailed information.
Cookies can be classified by their lifespan into two categories:
You have several options for managing and controlling cookies:
When you first visit frustaire.com, a cookie consent banner will appear at the bottom of the page, giving you the option to accept or reject non-essential cookies. Your choice is remembered for subsequent visits. You can change your preferences at any time by clicking the cookie settings icon displayed on our site.
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, block only third-party cookies, or delete cookies when you close the browser. The exact steps vary depending on your browser. Here are links to cookie management instructions for common browsers:
Please be aware that blocking all cookies may affect the functionality of our website and other websites you visit. Essential cookies cannot be individually disabled through our consent banner because they are required for basic site operations, but you can block them at the browser level at the cost of reduced functionality.
If you wish to prevent Google Analytics from collecting data about your visits to any website, you can install the Google Analytics Opt-out Browser Add-on. This add-on instructs Google Analytics not to send any visit information to Google Analytics servers.
Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, frustaire.com does not alter its data-collection practices in response to DNT signals, but we respect your cookie preferences as expressed through our consent banner and browser settings.
We may update this Cookie Policy periodically to reflect changes in the cookies we use, developments in technology, or updates to applicable laws and regulations. When we make significant changes, we will update the "Last updated" date at the top of this page. If the changes are material, we may also display a notice on our website or reset your cookie consent preferences so that you have the opportunity to review and accept the updated terms. We encourage you to revisit this page regularly to stay informed about our use of cookies.
If you have any questions about this Cookie Policy, the cookies we use, or how to manage your preferences, please do not hesitate to contact us:
We are happy to assist you with any concerns regarding cookies and your privacy on our website.